Privacy Policy
Last updated: January 2026
Introduction
At Xenlivoza S.A. (hereinafter, "we", "our" or "the Company"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when using our website xenlivoza.com and our real estate crowdlending services.
Information We Collect
We collect the following types of information:
- Personal identification information: name, surname, identity document, date of birth.
- Contact information: email address, phone number, postal address.
- Financial information: data necessary to verify your identity and comply with anti-money laundering regulations.
- Browsing information: IP address, browser type, pages visited, time spent on the site.
- Subscription information: data provided when subscribing to our newsletter.
Use of Information
We use the collected information to:
- Provide, maintain, and improve our crowdlending services.
- Process transactions and send related notifications.
- Comply with legal and regulatory obligations, including National Securities Commission (CNV) regulations.
- Communicate with you about updates, offers, and investment news.
- Prevent fraudulent activities and ensure platform security.
- Analyze site usage to improve user experience.
Information Sharing
We do not sell or rent your personal information to third parties. We may share information with:
- Service providers who assist us in business operations (payment processing, data analysis, marketing services).
- Government authorities when required by law or to comply with legal processes.
- Business partners with your prior consent.
- In case of merger, acquisition, or sale of assets, your data may be transferred to the new owner.
Data Security
We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, firewalls, restricted data access, and periodic security audits.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws. Transaction data is retained for a minimum of 10 years in accordance with Argentine regulations.
Your Rights
You have the right to:
- Access your personal information that we have stored.
- Request rectification of incorrect or incomplete data.
- Request deletion of your personal data (subject to legal obligations).
- Object to the processing of your data for marketing purposes.
- Request the portability of your data.
- Withdraw your consent at any time.
Minors
Our services are intended for persons over 18 years of age. We do not intentionally collect information from minors. If we discover that we have collected information from a minor, we will delete it immediately.
Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and, where appropriate, sending you an email notification.
Contact
If you have questions about this Privacy Policy or about the processing of your personal data, you can contact us at:
Email: privacy@xenlivoza.com
Av. del Libertador 4980: Av. del Libertador 4980, Floor 12, C1426BWF, Buenos Aires City, Argentina